Benefits Achieved:
Improved Operational Efficiency: Enhanced visibility and control over inventory management and production schedules. Streamlined Financial Processes: Integration of financial modules led to better financial reporting and analysis. Enhanced Decision-Making: Real-time data availability improved decision-making capabilities across departments.
Leads Automation
Process Overview:
smAuto Company aimed to automate their lead management process to improve sales efficiency and customer relationship management. The process involved capturing leads, assigning them to sales teams, and tracking their progress through the sales funnel.
Team Hierarchy Management:
TransExcel Consulting implemented a hierarchical structure for managing sales teams and leads within SAP CRM: Customization of CRM modules to automate lead assignment based on predefined criteria. Integration with existing ERP systems for seamless data flow.
Results and Impact:
Increased Sales Efficiency:
Automated lead assignment reduced response time and improved lead conversion rates.
Enhanced Customer Relationships:
Better tracking and management of customer interactions led to improved customer satisfaction.
Data-Driven Insights:
Real-time analytics provided insights into sales performance and pipeline management.